Introduction to Root Cause Analysis

27th Jan 2010

This 1-day introductory course is ideal for those involved in incident investigation and is also valuable for anyone wanting to learn more about efficient problem solving techniques. Based on the renowned Apollo methodology delegates will learn about the common pitfalls encountered in problem solving and how to avoid them. Building on this knowledge delegates will learn how to define any event-based problem and use a simple four-step process to develop a causal understanding and identify solutions.

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