EFQM 2010 Excellence model awareness
Tuesday 06th December 2011 - International Business Centre, Delta Crescent, Warrington, WA5 7WQ.
This is a one day course, starting at 9:15am and finishing at 4:30pm
The EFQM Excellence Model is the most widely used organisational framework in Europe and it is the basis for the majority of national and regional Quality and Excellence Awards. It is also used increasingly as a business improvement tool by organisations who want to assess themselves against a very stretching and wide ranging benchmark.
The EFQM Excellence Model has been thoroughly updated and improved and delegates will be introduced to the Model and to how it can be used to add value for the organisation, its customers and other stakeholders.
WHO WILL THE COURSE BENEFIT ?
This one day workshop is for managers who want to understand how their organisation shapes up; what it’s good at and where it needs to improve.
To give delegates an awareness of the EFQM Excellence Model 2010 and to provide them with some practical tools and techniques to use back in the workplace.
On completion of the one day course, delegates will understand:
· The scope of EFQM 2010
· The RADAR Assessment and Management tool
· Uses of the Excellence Model
· Methods of self assessment
· How to position the Excellence Model with quality systems and standards
· Benefits of and barriers to using the Model
· Planning for Excellence
Joint NoEE/BQF Members £125.00 plus VAT; Non-Members £250.00 plus VAT
Further Information & Bookings
For further information or to make a booking please call 01925 715245 or email firstname.lastname@example.org